Shipping & Returns

Shipping
Shipping is free on orders. All orders are processed the day they are received and all orders processed by 12:00 EST will be shipped out that day. Standard orders are shipped by UPS, Fedex, Purolator, Canpar or Canada Post. Freight order are shipped by Day & Ross, Kindersley Transport, CSA Transport, or Local Freight. 

Returns
If you are not completely satisfied with your order for any reason we offer 100% free returns & exchanges within 30 days of receiving your order. Simply send an email to customer service and we will take care of everything at our expense. Shopping at Thermal Paper Canada will always be an enjoyable and hassle free experience.